Frequently Asked Questions

When is Re:set open?

Monday – Friday: 9am – 9pm

Saturday – Sunday: 9am – 5pm

How can I contact Re:set?

Contact us by phone: 01524 388499

Or contact us via our Facebook page: @resetmindbodysoulUK

Can I purchase gift vouchers online?

Gift vouchers are now available to purchase online via the website. As well as online, gift vouchers are sold in store, either call (phone number below) or pop in and we’ll do the rest. 

Phone: 01524 388499

Address: 4-6 Parliament St, Lancaster LA1 1DB

Where is Re:set?

Re:set is based in Lancaster City Centre. We are opposite Sainsbury’s Supermarket, a thirty-second walk from the main bus stop, and a ten-minute walk from the train station. 

What therapies does Re:set offer?

Our therapies include float therapy, massage, massage chairs, EMS body, facial EMS, contrast therapy, red light therapy, cryotherapy and hyperbaric oxygen therapy

How do I book on to a therapy at Re:set?

You can book on to our therapies online, in store, or over the phone. 

How do I save money at Re:set?

You can make huge savings on purchasing blocks of credits to be used at Re:set

Does Re:set have beauty facilities ?

Yes – we are proud to say that we have our very own beauty room complete with hairdryers and straighteners for our clients who want to fit Re:set’s therapies in with their busy lifestyles. 

How old do I have to be to use Re:set’s therapies?

Minimum age 16.

Cancellations and No Shows

If you wish to cancel or change a booking this must be done with a minimum of 24 hours notice. Failure to do this or show for an appointment will mean you will lose the booking and payment in full will be charged.