Re:set Client Waiver & Consent

Introduction

At RE:SET, we offer a variety of wellness therapies designed to support your overall wellbeing. While these services provide significant benefits, they may not be suitable for everyone, particularly those with certain medical conditions or undergoing specific treatments. To ensure your safety and best experience, please read this waiver carefully, tick where appropriate, and sign before using any RE:SET services.

General Acknowledgment

  • I understand that RE:SET therapies are complementary to, not a replacement for, medical care.

  • I confirm I have disclosed all relevant medical conditions and will update staff of any changes to my health.

  • I agree to consult my GP or healthcare provider if I have any concerns about the suitability of these therapies for my condition.

Therapy-Specific Terms

MASSAGE THERAPY

  • Intended for relaxation, stress reduction, and muscle tension relief.

  • I will inform my therapist if I experience discomfort.

  • Massage therapists do not diagnose, prescribe, or treat medical conditions.

FLOATATION THERAPY (FLOAT POD)
I will not float if I:

  • Dyed my hair in the last 10 days (or 30 days for red dye), or until all residue is gone.

  • Am under the influence of drugs or alcohol.

  • Am in the first trimester of pregnancy.

  • Have had chemotherapy in the last 4 weeks.

  • Have contagious conditions, open wounds, incontinence, uncontrolled seizure disorders, heart conditions, or magnesium sulphate allergies.

Before floating, I will:

  • Remove jewellery, contact lenses, makeup, creams.

  • Shower and wash my hair.

  • Use tampons or menstrual cups if menstruating.

Contaminating the float solution may incur a £1200 cleaning fee.

ICE BATHS (COLD WATER IMMERSION)
I confirm that I:

  • Am not under the influence of alcohol or drugs (including sedative prescriptions).

  • Do not have infectious skin conditions, open wounds, epilepsy, heart disease, kidney disease, or low blood pressure unless cleared by my doctor.

  • Have avoided hair dyes, keratin treatments, fake tans, and hair extensions within the timeframes provided.

  • Am not pregnant or menstruating.

  • Understand that shaving/waxing within 24 hours may cause irritation.

  • Will enter/exit the ice bath with caution due to slippery surfaces.

Water contamination may result in a £500 cleaning fee.

INFRARED SAUNA
Infrared saunas utilize radiant heat to promote relaxation, detoxification, and improved circulation.

Use with caution if you have:

  • Cardiovascular conditions (including hypertension or hypotension).

  • Pacemakers or defibrillators.

  • Heat sensitivity or thermoregulatory disorders.

  • Recent joint injuries (avoid during acute inflammation or swelling within 48 hours).

  • Chronic conditions affecting sweat production (e.g., multiple sclerosis, diabetes).

  • Are over 65 with underlying health concerns.

  • Pregnancy contraindicated – do not use if pregnant.

ELECTROMAGNETIC MUSCLE STIMULATION (EMS)
EMS contracts muscles through electrical impulses to enhance recovery and circulation.

Contraindications:

  • Pacemakers or implantable defibrillators (absolute).

  • Epilepsy.

  • Pregnancy.

  • Severe cardiovascular conditions.

NOTE:

  • Metal implants may not necessarily contraindicate EMS, depending on implant location and treatment area. Consult RE:SET staff or your healthcare provider.

WHOLE BODY CRYOTHERAPY
Whole Body Cryotherapy exposes the body to extremely cold temperatures for a short duration to promote recovery, reduce inflammation, and enhance wellbeing.

Contraindications:

  • Pregnancy.

  • Severe hypertension (BP > 180/100).

  • Heart conditions.

  • Respiratory disorders.

  • Raynaud’s disease.

  • Cold allergies.

  • Uncontrolled seizures.

  • Open wounds.

  • Recent surgeries.

Client Acknowledgment:

  • I will remove all metal jewelry and damp clothing before the session.

  • I will wear the protective gear provided (gloves, socks, etc.).

  • I understand the importance of following all safety instructions to prevent injury.

  • I acknowledge that Whole Body Cryotherapy is not a medical treatment and should not replace professional medical advice.

HYPERBARIC OXYGEN THERAPY (HBOT)
HBOT enhances oxygen delivery by having clients breathe pure oxygen in a pressurized chamber.

Contraindications:

  • Untreated pneumothorax (absolute).

  • Severe COPD with CO2 retention (absolute).

  • Recent ear or sinus surgery.

  • Claustrophobia (unmanaged).

  • Fever or upper respiratory infections (consult staff).

Clarifications:

  • Mild to moderate COPD may benefit from HBOT with close monitoring.

  • Upper respiratory infections can aggravate barotrauma risk but HBOT may relieve sinusitis in some cases.

RED LIGHT THERAPY (PHOTOBIOMODULATION)
Red light therapy promotes cellular healing through low-level wavelengths.

Contraindications:

  • Pregnancy.

  • Epilepsy.

  • Photosensitivity disorders (e.g., lupus).

  • Use of photosensitizing medications.

  • Active malignancies.

  • Recent burns or open wounds.

  • Hyperthyroidism.

  • Eye conditions sensitive to light.

Client acknowledgment:

  • .I understand results may vary and therapy is not a substitute for medical treatment.

MASSAGE CHAIRS
Not suitable for individuals with:

  • Pacemakers.

  • Spinal injuries.

  • Recent surgeries.

COMPRESSION RECOVERY BOOTS
Not suitable for individuals with:

  • Deep vein thrombosis (DVT), pulmonary embolism, congestive heart failure.

  • Acute infections, untreated wounds, or recent surgeries.

  • Severe atherosclerosis or extreme limb deformities.

Final Acknowledgement & Emergency Clause

  • I understand that RE:SET therapies carry inherent risks, and I accept full responsibility for my participation.

  • I agree that RE:SET staff may enter therapy rooms in emergencies.

  • This waiver does not expire and applies to all current and future therapies at RE:SET.